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Give your guests real-time shuttle tracking — zero app downloads

Replace the endless "where's my shuttle?" calls with a simple QR code. Guests scan, see a live map, and know exactly when their ride arrives.

The Problem

Front desk drowning in calls

Your team spends hours answering "where's the shuttle?" instead of helping guests check in.

No visibility into driver locations

When a guest asks about ETA, you have to radio the driver, wait for a response, then relay it back.

Guests frustrated by long waits

Without real-time updates, a 15-minute wait feels like 45 minutes. Satisfaction scores suffer.

How ShuttleNow Helps

QR code to live tracking in 3 seconds

Print a QR code for your lobby. Guests scan with their phone camera — no app downloads, no accounts needed.

Live map for your operations team

See every shuttle in real time on your dashboard. Know exactly where each driver is without calling them.

Automated ETA updates

Guests see live ETA on their phone. When the shuttle is 5 minutes away, they know to head to the pickup area.

Key Features

Guest PWA — no app download required
QR codes for lobby, airport, and rooms
Branded tracking page with your hotel's logo
Dashboard analytics: trips, peak hours, guest sessions
Driver management with PIN-based login
Multiple vehicle support (shuttles, vans, cars)
Geofencing for arrival/departure alerts
Staff tracking add-on for bell staff and valets

Ideal For

Airport hotelsBeach resortsHotel chainsConvention center hotelsCasino resorts
Case Study

Grand Pacifica Resort

350-room beachfront resort

Cebu, Philippines

The Challenge

3 airport shuttles running 12 trips per day. Front desk was drowning in "where's my shuttle?" calls — averaging 40+ per day. Guests frustrated by 45-minute waits with no updates. Transportation satisfaction scores stuck at 3.2 out of 5.

The Solution

Placed ShuttleNow QR codes in the lobby, at the airport pickup area, and in room key packets. Guests scan and see a live map with real-time ETA. Staff uses the dashboard to monitor all three shuttles from the front desk.

Results

70% fewer front desk shuttle calls in the first week. Guest satisfaction scores for transportation jumped from 3.2 to 4.7 out of 5. Staff saved an estimated 3 hours per day previously spent on shuttle coordination.

“Our front desk can finally focus on check-ins instead of being a shuttle dispatcher. Guests love seeing exactly where their ride is.”

Maria Santos

Front Desk Manager, Grand Pacifica Resort

Ready to get started?

Join hotels and drivers who trust ShuttleNow for real-time tracking.

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