Everything a hotel needs to run modern shuttle operations
Built for front desk teams, drivers, and guests who need a faster answer than “the shuttle should be here soon.”
Vehicle intelligence
Real-Time GPS
Track each active shuttle with live position updates, directional movement, route confidence, and a guest-friendly ETA that refreshes as traffic changes.
- Driver shifts start and stop tracking cleanly
- Instant hotel and guest map refreshes
- Reliable fallback to last-known position
No-download guest experience
Guest PWA
Guests scan a QR code and open a polished mobile web app with live shuttle location, status, pickup details, and hotel-specific messaging.
- Works directly in the browser
- Designed for lobby, airport, and curbside use
- Branded messaging with zero onboarding friction
Guest view
Airport Shuttle A
3 minutes away from hotel lobby pickup.
Operational awareness
Staff Geofencing
Define zones for shuttle lanes, pickup points, airport terminals, and staff areas to trigger alerts when teams arrive, depart, or idle too long.
- Property and pickup-zone geofences
- Useful for valet, bell, and shuttle teams
- Clear event history for supervisors
Control center
Hotel Dashboard
Give front desk and operations staff a single dashboard for vehicles, drivers, route health, QR scans, and guest demand spikes.
- See every route in one place
- Monitor active shifts and driver status
- Reduce phone calls to the front desk
Queue
14
guest scans in last hour
Alerts
1 vehicle is idling at airport pickup.
Performance reporting
Analytics
Measure trip volume, busiest hours, guest scan counts, vehicle utilization, and route pacing to optimize staffing and reduce shuttle downtime.
- Daily and weekly activity snapshots
- Useful for staffing and schedule changes
- Clear reporting without spreadsheet cleanup
Property identity
Custom Branding
Match the guest experience to your hotel brand with logo, colors, custom welcome messaging, and elevated lobby presentation.
- Consistent guest-facing visual identity
- Works across QR and tracking flows
- Ideal for luxury and premium properties
Brand Preview
Grand Pacific Resort
Your shuttle is on the way.
Fleet dispatch
Dynamic Destinations
Assign or change a shuttle's destination from the dashboard in one click. The driver is instantly notified with the new route, pickup name, and address.
- One-click destination assignment from map
- Driver receives instant push notification
- Accept or decline workflow for drivers
Assign Destination
Airport Terminal 3
1.2 km away • 4 min ETA
Driver notified instantly
Push notification sent to Carlos M.
Route updated
Driver sees new destination on their map
Two-way communication
Driver Messaging
Send messages from the dashboard directly to any driver's phone, and drivers can reply instantly. No phone calls, no radio chatter — just clear, logged conversations.
- Full two-way chat between manager and driver
- Instant push delivery with notification sound
- Complete conversation history with timestamps
Guest in room 412 heading to lobby now. Can you swing by the front entrance?
Manager • 2:34 PM
On my way, 3 minutes out.
Carlos M. • 2:35 PM
Perfect, thanks!
Manager • 2:35 PM
Guest intelligence
Station ETAs
Every pickup station on the map shows a real-time ETA badge when a shuttle is headed there. Guests and managers see the same countdown.
- Automatic ETA calculation using real roads
- Pulsing indicators on active stations
- Updates as the vehicle moves
Station ETA
Airport Shuttle A arriving at Terminal 3 pickup
Instant alerts
Push Notifications
Destination changes, messages, shift reminders, and schedule warnings push instantly to the driver's phone via Firebase Cloud Messaging. No polling delays.
- Shift reminders 60 minutes before scheduled start
- Auto-end alerts and window-closing warnings
- High-priority delivery for time-sensitive alerts
Push Notification
New Destination: Terminal 3. Head there now with Resort Shuttle.
Identity & access
Secure Driver Onboarding
Drivers sign in with Google or Apple — real identity, not guessable PINs. Managers approve connections via QR scan or one-time invite codes.
- OAuth-based authentication (no weak PINs)
- QR code or 8-digit invite code connection
- Manager approve/reject/revoke at any time
Connection Request
Carlos M. wants to connect via invite code 48291037
Road-accurate navigation
Smart Route Lines
Route lines on the map follow actual roads — not straight lines between points. Powered by OSRM with real driving distance and time calculations.
- Real road geometry, not crow-flies lines
- Accurate distance and ETA calculations
- Configurable routing server for scale
Route Distance
Following actual roads, 8 min drive time via coastal route
Intelligent shift automation
Automated Schedule Management
Define weekly driver schedules once, and shifts start and stop automatically when drivers enter their scheduled windows. GPS tracking activates seamlessly without manual intervention.
- Shifts auto-start when driver is online during schedule window
- GPS and route tracking activate automatically
- Auto-end when schedule window closes with driver notification
Queue
14
guest scans in last hour
Alerts
1 vehicle is idling at airport pickup.
Performance tracking
Shift Analytics & History
Track distance traveled, passenger counts, and shift duration automatically. Drivers see their trip history and stats. Managers get utilization data for vehicle and staff planning.
- Real-time distance tracking with GPS breadcrumbs
- Passenger count tracking synced to dashboard
- Full shift history with start/end times and statistics
Ready to modernize your shuttle operations?
Start free with one shuttle. Upgrade when you grow. No credit card required.